At Western Auto, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Western Auto to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Western Auto:
Great place Great people I appreciate there help I will be back
Andy Miller
Excellent Service! I went in for scheduled maintence which they handled in a timely manor for decent price. They even notified me that one of my shocks was leaking and would need to be replaced soon.
Fort Worthian
Did what I needed done on short notice not too pricey
Rosemary Peek
Great bathrooms
Angel Sellers
Eric & Robert are great. Very dependable car repair
Vick Everett
Friendly, knowledgeable, and reasonable. Thanks for the brake job. We will be seeing you again.
Gary K
Couldn't have asked for better service. I wish all automotive places were like that. We were vacationing and they put us back on the road quickly and was a pretty significant breakdown. The wife and I were greatfull. B and M towing company was awesome also.
Brent BEARDEN
Great service! Kept us in the road during our vacation! Couldn't have been more helpful!
Aubrey Dilley
We are from out of town and had a leaking heating core. They got us back on the road! Awesome people!
Jordan Maqusi
Eric and Robert are great! Very personable and professional. Techs are great too!
Kathi Brinkley
The most trustworthy shop in town, I always feel the price is fair. They are reliable on time, always friendly and don?t make you feel like your an inconvenience like some other shops. If only I could get all my car work done here
Hope Boatright
Walked in with my onewheel tire having problems getting the bead seated. These guys fixed it no problems! 7 minutes later I was back on the road! Super friendly, fast, and helpful
Heather Toye
Appreciate the fast service today! Woke up to a flat tire & was suppose to work out of town today. Stopped at Western Auto & they worked me into an already full schedule so I could get back on the road. Will definitely do business here again!
Bobbi Partain
I love these guys they are awesome they always go above and beyond to help me and everyone I know that goes there
brande matlock
They gave me an accurate wait time, and did an excellent job fixing my flat tire. The price was cheaper than a place closer to home which was closed New Year's Eve. They were friendly and courteous.
Carol Gilbert
I've been service my vehicles here for years and never once have had a complaint. Robert and Eric are such great men to work with and always make every service a smooth and great experience. Their technicians do a great job. Highly recommend!
Melisa Goad
Always bring our vehicles here. They do great work. Robert is friendly & knowledgeable. Reasonably priced is a plus also. Thank you guys for being there for us. God Bless
diana ramirez
Friendly and professional staff who does great work. They stand by their work and their prices are competitive. Only place I take my cars for tires.
ken Q
First time I've ever had work done on my car.there not finished putting rotors and pads on my brakes yet
sandy williams
Excellent service, knowledgeable staff. They even fixed a tire when no one else was able to... Used or new, fair prices with an awesome staff! Thanks fellas!!
Jeff George
Love this place, always excellent service
Belinda Bolen
Service was friendly and fast
Cheri Helms
The best place for auto repair in Hot Springs. My whole family comes to Western Auto for our auto repairs, and we are always left very satisfied by their service. I highly recommend Western Auto.
Haley Vaughn
It is so hard to find a place you feel like you can trust, especially when it comes to automotive repair. I try to fix anything I can at the "home garage," to avoid unnecessary expenses, whenever possible. The guys at Western Auto understand that and aren't just trying to make a quick buck. Having taken both of my vehicles there for stuff that's out of my league, I can honestly say that they've earned my trust and over the years have never over-sold or over-charged me. They've earned my loyalty and my business.
Jeremy Porter
Exceptional, friendly service
Nancy Karnes
They took time and make sure they did the job right and really nice people
scott king
They were very professional friendly and great at what they do and the prices are reasonable
Shelby Stephens
I went in for a tire thinking that I would have to put it on myself, but not only did they take care of it, but also charged less than I was quoted!
Tiffany Haddox
It's a great place to have your vehicle serviced and they're a family business that still believes in integrity!
Matt McFarling
Service is excellent!!!!!
Tessa Martinez
Wonderful and prompt customer service!
Kristi Freeman
Excellent service and good prices!
Denise Berry
Awesome place to do business. Very honest people. Reliable work fair price. Thank you for fixing my Envoy!
Patricia Elam
Great workmanship.......honest, fair and concern for your vehicle!
David Everett
Awesome place
Aaron Fairchild
Really great people and great service
Timothy Brannon
This is my go-to place for all things auto related. They have serviced my truck and cars for my wife and daughters. Very fair price, excellent customer service, and timely work.
Jeremy Cooley
Western Auto is a place to go if you want perfect mechanic these people treat you like family Kudos Western Auto thank you
Bobby Derossitt
It's a great place to have your vehicle serviced and they're a family business that still believes in integrity.
Matt M.
Very nice people there.
Carol King
Wonderful and prompt customer service!
Kristi F.
Very impressed, will return
Terry Newton
Very friendly and clean business
Danna Fassler
Always good service
Glen Barentine
Ok who doesnt appreciate Western Auto...
Rosanna Goodrum
Family own! yet every time I bring my vehicles in for works I feel as if I was part of the family too. Great ppl and service always!
Motak Abon
They repair diesel picip trucks for reasonable prices!
Arionna Michelle
I love the guys that's there and they do awesome work and it won't break the bank
matt lamb
Love this place for my vehicles. Guy's are all great with explaining what you need
Vera Gracia
Quick and professional.
John Washington
The best
Crystal Turner
Always helpful and timely
Larry Gray
Needed to replace two front tires and have them aligned. Service is always courteous and professional. Any of my questions are fully explained. I have always depended on them to care for my cars. And recommend them every chance I can.
Betty Paszli
Always fast service at a reasonable price!
Frank Risques
This is a family owned business that gives great service for a?l auto needs with a comfortable waiting area with TV and coffee. You can't go wrong here. .
Bob Richardson
Service open late and weekends
Classic Garage 24hr Towing & Recovery
Friendly, helpful staff
Ryan Hanschen
I finished my workout at pulse fitness. I go out to my car and it doesnt start. I walk over to western auto and they have someone come over and try and jump my car. They leave and get a battery and try to jump my car. Still doesnt work. Then the manager brings the battery over to my car and installs. Still doesnt work. He then tows my car and diagnoses the issue. They went above and beyond and ruled out the cheapest way out before just saying it was the starter.
Cody Vagnini
Service is exceptional!
Stacy Burkett
Staff was very nice, made a promise and they kept it. Will definitely be back.
Lisa Nichols
Honest mechanics
Don Thomas
Popped in today in bad need of a new tire, as I'd been running on a nearly bare donut for weeks. Not only were they the only place open, the service was fast; reliable and affordable! The staff were friendly as well, and it was overall an excellent experience. They've earned my repeat business for sure!
Brian McIntyre
Really helped us out and worked with us to get our car repaired.
Dylan Thielking
I was happy with the service I recieved. I got 2 new tires the price was just about the same as other tire shops I quoted in the area. The staff was friendly even though they were busy. I had two new windshield wipers in the car that they put on for me at no charge and their waiting room is almost too comfortable. They also have a nice location by don wons so you can grab a bite and your car will be ready by time your done!
Skyler Sharp
They know their stuff
Joyce Miller
Worked on car fast
Debra Horn
This is where we get our tires. They are fair and honest. Love the fact that they keep them rotated and balanced
Linda Overstreet
All the parts you'll ever need.
Robert Cox
These guys are great! Easily explained my problems, and made me feel right at home with their confidence and professionalism.
Richard King (RKingArt)
Open on Saturday when everyone else was closed and got me back on the road.
AJ Harris
Wish I could give this place more stars. They did great with my vehicle and great prices. Great people as well, will keep coming back and I recommend them to any one!
Kimberly Ann Norris
We got our car towed here maybe a half hour before they closed. We are from out of town and it's the 4th of July weekend. We were extremely lucky they found out what was wrong and fixed the car extremely fast. Very nice people! Thanks for your help on getting us back on the road!
Sarah Warth
used for years, tires brakes etc.
John Hufford
Thank You! As always Western Auto is the best place to take your vehicle in Hot Springs, Arkansas. My new starter and oil change added years to my van "snowball". My Town & Country has traveled from Pennsylvania to Oregon and a few years back from Oregon to Arkansas. Tune up, repair, oil change etc. this is the trusted team to care for all your automotive needs.
Lee Hiller-London
I have been taking my vehicles here for years! Always amazing service! They actually care about your situation and try to help you make the best desicion about your vehicle.
Jesika Barnes
Great hometown experience. Always treat me right. Great products at a great price.
Sean Edds
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Andy Miller, 10/02/2024
Great place Great people I appreciate there help I will be back